OpenAI ChatGPT Wix Velo Tutorial - Integrate OpenAI ChatGPT With Wix Chat In 5 Minutes

Hello, fellow web enthusiasts! Have you ever wanted to supercharge your Wix site by integrating an AI that responds as a customer support agent? Well, today’s your lucky day because we're about to dive into how you can integrate OpenAI’s ChatGPT with your Wix chat application. Imagine how productive and efficient your customer support can become with AI on your side. We'll cover the basics to get you started so that you can play around with this integration as per your business model.

Why Integrate OpenAI ChatGPT with Wix?

OpenAI’s ChatGPT is a powerful language model capable of understanding and responding in text. Integrating it with your Wix chat system can help you:

- Streamline Customer Support: Reduce wait times and handle multi-threaded queries efficiently.

- Enhance User Experience: Provide instant, coherent, and relevant responses to customer inquiries.

- Scale Up Efforts: Allow your human agents to focus on more complex issues while ChatGPT takes care of FAQs or simple queries.

And remember, at NewForm, we’re all about pushing the boundaries of what you can achieve with your web designs, by providing you with training, resources, and community connections. Now, let’s get our hands dirty!

Getting Started: What You Need

Before jumping in, make sure you have these ready:

1. Wix Site: Ensure you've got a live Wix site.

2. Wix Chat Application: It works best with a Premium plan for enhanced functionality.

3. Backend Files: Prepare two crucial files, `openai.js` and `events.js`.

Setting Up the Backend Files

Your backend will need two files configured properly: `openai.gs` and `events.js`. Let’s delve into what needs to go in each of these files.

1. openai.gs File

This file is where we define how the AI should behave. Creating functions to manage responses for new users is crucial. In our case, if a new customer joins the chat, ChatGPT should know it’s time to act like a customer support agent.

Here’s a streamlined version of what your code might look like:

javascript

const OpenAI = require('openai');

// Function for new user inquiries

async function chatForNewUser(userInput) {

const openAIResponse = await OpenAI.Completion.create({

model: "text-davinci-003",

prompt: `You are a customer support agent for an online store selling women's apparel. ${userInput}`,

max_tokens: 100,

temperature: 0.6,

});

return openAIResponse.data.choices0].text.trim();

}

module.exports = {

chatForNewUser,

};

You can adjust the prompt text based on your shop specifics or even make it more engaging and storytelling by modifying the temperature and max tokens as needed.

2. events.js File

This file will contain logic for handling chat events. It checks if the incoming chat is from a new or existing user and processes messages accordingly.

javascript

import { chatForNewUser } from 'backend/openai';

WixChat.onMessage(async (message) => {

if (message.isNewUser) {

const response = await chatForNewUser(message.content);

WixChat.sendMessage(response, message.channelId);

} else {

// Handle returning users differently

}

});

Setting Up Communication History

Create a simple database with fields like `userId` and `channelId` to track conversation history—essential for distinguishing between new and ongoing chats. This tracking will ensure returning users receive consistent interactions without losing context.

Testing Your Integration

Once you’ve got everything set up, test by sending a sample message through your chat application. You might say, “Do you have any undergarments for sale?” With proper configuration, ChatGPT will respond and convey your inventory information accurately.

Remember, you can extend this setup to include richer integrations, like connecting product databases to provide real-time stock answers.

Final Thoughts

Imagine where you can take this! Provide instant answers to shipping inquiries, return policies, or promote best-selling products—all with AI. Enhance this by continuously iterating your scripts based on user feedback and developing more functionalities as you get comfortable with handling the tech.

And hey, if you’re interested in learning more about how you can integrate AI into web design or want to take part in community challenges, join NewForm today! Here, you can hone design skills, participate in web challenges, win cash prizes, and connect with industry leaders. Head over to [NewForm and unlock a world of opportunities. It’s the perfect time to build, learn, and grow surrounded by fellow creatives!

So, what’s the next step for you? Leave a comment below if you’re lost somewhere in code, and we're here to help you out. Until then, happy coding!

This conversational style not only informs but also engages readers, ensuring they are eager to explore what NewForm has to offer while they learn new skills.