ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.  Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.

With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

Position Description

We are seeking a talented Junior UX Designer  to join our dedicated team. Your role will be to help us make our digital products and services accessible and inclusive for all users. As part of the ESB design team, you'll be instrumental in ensuring that our digital offerings meet user needs and adhere to statutory accessibility standards.  

In this role, you'll focus on enhancing the accessibility of our websites, applications, and other digital platforms to ensure everyone can use them seamlessly across multiple platforms and devices.

You will collaborate closely with cross-functional teams, external accessibility experts, and the ESB test area to ensure our digital products comply with accessibility guidelines, follow best practices in UX design, and remain consistent with ESB's design principles.

Key Responsibilities

Responsibilities will include but are not limited to;

• Support the design team in ensuring compliance with ESB's accessibility and usability standards, including WCAG 2.2 AA.
• Assist in the design and development process by reviewing and improving the accessibility of our public-facing websites, apps, and digital services.
• Conduct UX accessibility testing using both automated tools and manual methods, including assistive technologies like screen readers and keyboard navigation, in collaboration with the ESB test area.  
• Work closely with external accessibility experts to validate and enhance the accessibility of digital products.
• Collaborate with UX designers and developers to identify accessibility issues.
• Collaborate with system designers in the creation of accessible design patterns and reusable components that align with ESB Design standards.
•  Assist in user research and testing, focusing on diverse user needs.
•  Help create and maintain internal documentation on accessibility best practices, ensuring accessibility is embedded at every stage of the design and development process.
•  Stay up-to-date with ESB regulations on digital accessibility and usability, as well as trends in inclusive design.

 Experience & Qualifications

Essential

• Basic knowledge of UX design principles and design standards.
• Some understanding of accessibility standards, such as WCAG 2.2 and inclusive design principles.  
• Familiarity with assistive technologies like screen readers (e.g., JAWS, NVDA, VoiceOver), keyboard navigation, and other accessibility tools.
• Basic experience with HTML, CSS, and ARIA roles related to accessibility.
• Strong communication and collaboration skills to work effectively with designers, developers, non-technical stakeholders, and external experts.
• A passion for creating accessible, inclusive services that benefit everyone.   
• Familiarity with accessibility testing tools, such as WAVE, axe, Lighthouse, or manual testing experience.
• Knowledge of responsive design to ensure services are accessible across different devices and environments.
• Some understanding of public sector accessibility and usability regulations.
• Degree in UX Design, Human-Computer Interaction, Information Technology, or a related fieldᅳor equivalent practical experience.

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Location:

This position will be based in ESB's Head Office, Dublin 2, however you may be required to travel to other business unit locations.

ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.

Reporting to

The successful candidate will report to Team Lead, BA & Test Services, and IT Delivery PMO.

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Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Progressive, hybrid working model
• Career development through mentoring and training 
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Comprehensive Diversity & Inclusion programme
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€40,100 - €47,000 per annum depending on experience