At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland.

Rockstar is on the lookout for a talented Development Support who is highly organised and passionate about supporting the UX Research Department.

WHAT WE DO

• The Rockstar Games UX Research Team plan, execute, and drive user experience research activities for game and publishing projects across the company.
• We ensure every piece of research yields high quality, actionable findings.
• We contribute to the ongoing refinement of UX research at Rockstar, including methodological improvements, process development, and collaboration with other insights teams, such as Analytics and Consumer Insights.

RESPONSIBILITIES

• Managing and executing the end-to-end process to find, screen, and recruit people who meet the desired profile to participate in UX research studies.
• Preparing and resetting lab spaces before and after testing takes place. Working with audio/video recording and streaming tech, including hardware like cameras, mics, and capture cards, and software like OBS.
• Helping assess and provide updates on content for testing. Will require running development builds and assisting with liaison with other departments.
• Taking team meeting notes and identifying action points.
• Creating and managing tasks on project management software.
• Assisting UX researchers with routine and ad hoc tasks in the process of preparing for and running studies, such as creating screenshot and video media to support report writing.
• Improving, expanding, and documenting workflows in the above areas over time.

QUALIFICATIONS

• Bachelors degree and/or ~1 year of experience in the games industry.
• Broad knowledge of video game genres and good all-round knowledge of present and past Rockstar titles.

SKILLS

• Organised, with strong time management skills.
• Detail-oriented and highly efficient.
• Clear written and verbal communication.
• Self-starter, pro-active, entrepreneurial spirit.
• Adaptable, good at picking up and adhering to processes.
• Able to work efficiently in a small, close-knit team, as well as collaborating with broader game development teams.
• Technical ability to install and run game builds, edit video content, and support with lab audio/video recording & streaming setups.
• Able to manage competing priorities and flag to teammates where needed.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience working with game development teams.
• Experience working in research operations.
• Experience working in project management and/or production roles.

‍