At IHG, we're transforming hotel shopping experiences by enhancing how guests find, book, and enjoy their stays, with a strong focus on customer needs and digital journeys. We are seeking a Level 1 Product Designer to join our Customer Experience Design group (CXD), where you'll support our team and help shape interactions across our 20+ brands. This growth-oriented role involves collaborating with design leadership, Product Managers, and Engineers to creatively solve key challenges while driving brand visibility, customer acquisition, and retention. If you're passionate about user-centered design and usability principles for web and mobile experiences, we invite you to join our award-winning team dedicated to innovation and impactful design.

Your Day to Day:

• Collaborate with design leaders, product managers, engineers, and stakeholders to address customer problems across IHG’s digital channels.
• Produce design assets while working closely with design leaders and product partners.
• Partner with our Research team to identify opportunities that enhance understanding of customer needs and translate insights into design solutions.
• Follow a design process from sketching and wireframing to prototyping, creating interaction flows for the full customer journey across digital platforms.
• Support the Design Language System and participate in design reviews and critiques to build presentation skills and refine design solutions.

What We Need From You:

• Entry-level to 2 years of relevant experience, preferably in the hotel or travel industry, with a focus on e-commerce user design.
• Proficient in Figma or similar design software, with a portfolio demonstrating design principles.
• Strong verbal and written communication skills, with the ability to present design concepts effectively.
• Knowledge of responsive and mobile-first design principles.
• Familiarity with Agile methods and Design Thinking methodologies.

The salary range for this role is 40,000 - $80,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

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